Product Owner – Remote, USA

Product Owner – Remote, USA

• Market assessment & validation for revenue (direct or indirect)
• Product vision and validation from the market
• Launch of the product into the market
• Go to Market strategy
• Sales
• Product iterations aligned to market needs
• End of life of product

• Conduct user research and usability studies; evaluate, analyze, and understand the voice of the customer through a variety of data sources that shapes the product to be aligned to market needs
• Create the product vision through tools and templates such a PRD, screenshots of similar concepts, functional requirements, user personas and other methods that clear communicates the product vision to the technical development team
• Responsible for the end to end digital product lifecycle management
• If the product has a direct revenue aspect, then the role is also responsible for defining the budget, timing of revenue, and actual realized revenue across CPS – the products financial performance.
• Provide cross-functional leadership as needed for the commercial aspects of the product (education to account teams, operational needs (for direct revenue products), technical services (GTS) support and other cross functional teams that are needed for the success of the product.
• Manage the product’s business performance to identify improvement areas for adoption of the product into the market
• Define the revenue model(s) that align to market use cases
• In conjunction with the product development team, create the product roadmap with delivery dates
• Define the marketing strategies for the product either alone or with support of M&S function
• With global and regional commercial teams, design and execute marketing events and campaigns to promote the digital products and services.
• Remain abreast of the latest industry trends and technology, as well as monitor and benchmark on competing products in the market to sustain our product’s competitive advantage.
• Lead market research, validation, and whitespace analysis to identify new opportunities for product features and functionalities.
• Meet with clients and other key stakeholders / listen to and understand customer feedback, and respond to product suggestions – directly and through the client facing teams across CPS
• Support the sales team and key account management to monetize the digital products by providing product information and demos
• Accountable for the product support and the customer success management in the respective region.
• Manage the GTM readiness checklist to remove unforeseen barriers
• Communicate the progress of the product journey (vision, GTM, sales) and the barriers associated through clear and repeatable formats that are used across the digital product owner teams.

• Not responsible for the technical design or development work
• Not responsible for managing the development tool set such as Jira, Azure, AWS or others that are used primarily in the technical development.